Japan Client Services (JCS) USA was established in New York in 1985. JCS USA currently has offices in nine major cities including New York, Los Angeles, San Francisco, Chicago, Detroit, Columbus, and Atlanta. JCS is staffed by approximately 100 insurance professionals including experienced Japanese specialists who support risk management operations by Japanese businesses active in the United States.

The risk environment for companies doing business in the U.S. is quite different from that in Japan. There are risks that may be difficult to understand for Japanese companies, and these risks often result in unexpected costs. America is a contract-based, litigation prone society and risk management should be considered as one of the highest priority management strategies for companies. Typical risks that all companies in the U.S. face include: protection of assets, general liability including product liability, automobiles, workers compensation, employment issues, environmental liability, directors & officers liability, intellectual property rights, and credit risks. Businesses should be aware that some insurance coverages are mandatory under federal and/or state law. Insurance regulatory agencies under the jurisdiction of state governments establish and enforce state insurance laws. JCS USA coordinates with Marsh local offices in each state to make sure all insurance placements comply with state laws. JCS USA specialists can also support Canadian and Latin America operations of Japanese companies by coordinating with local Marsh offices to develop risk management programs.

Most Japanese insurance companies operating in US receive over 50% of business from JCS USA. JCS USA uses this market leverage on behalf of our clients in negotiating pricing and coverage to meet our clients need.